As Xcelerate’s Vice President of Process Improvement and Chief Process Improvement Officer, Darrell Davis provides high-energy, hands-on Transformation/Change management. He has 25 years of progressive operations leadership in the areas of human capital, strategic planning, process design, transformation leadership development, training, implementation, performance measurement, and audit of business operations. He exhibits exceptional skills implementing productivity tools and metrics to integrate people, service, quality, and operations to generate service and cultural improvements.
As a Certified Master Black Belt, Darrell has an extensive track record of rapid and successful implementation of Lean Six-Sigma (LSS), Human Capital Management, Business Process Improvement, 5S, ISO, and Kaizen, assisting organizations in improving efficiency. He also has demonstrated expertise in Strategic Planning, Audits, Performance Metrics, Personnel Recognition, Safety, Risk Management, Disaster Recovery. Project Management Office, and Training Development. Darrell also has experience measuring the impact and return on investment of marketing and branding ideas.
Darrell earned both a Bachelor of Science and a Master of Science in Industrial Engineering and Operations Research at Virginia Polytechnic Institute and State University.