As the Vice President for Service Delivery, Jim Dufford oversees and develops Xcelerate’s three service areas that include: Strategic Consulting, Digital Transformation, and Enterprise Security.
He is heavily involved with ensuring our delivery excellence, as well as with Xcelerate’s business growth operations, including business development, strategic capture, and proposal development.
Additionally, Jim services as the Director of the Federal Bureau of Investigation (FBI) Programs. He maintains responsibility for Xcelerate’s FBI portfolio including continued growth and performance of all associated contracts. This diverse portfolio supports the FBI Criminal Justice Information Services (CJIS) Division in Clarksburg, WV as well as Finance Division in Washington D.C. Jim has more than nine years of FBI experience where he has worn many hats across business development, personnel management, and service delivery. Over the last five years he has been instrumental to Xcelerate’s FBI contract wins and has exponentially grown the Xcelerate FBI portfolio.
Jim retired from the U.S. Navy as a Commander after 20 years of service as a helicopter pilot and staff officer. He holds a Master of Business Administration (MBA) from Boston University Metropolitan College and a Bachelor of Science in Electrical Engineering from the Virginia Military Institute. Jim also maintains his Project Management Professional (PMP®) certification as well as several agile development certifications (e.g., Scrum, Scaled Agile [SAFe]).
Jim and his family reside in Bridgeport WV.